ar789 Frequently Asked Questions

Creating an ar789 account takes only a few minutes. Visit ar789.app, click Register, and fill in your name, email address, mobile number, and date of birth. You must be 21 or older to register. After submitting your details, verify your mobile number via the OTP sent to your phone, and your account will be active immediately.

ar789 requires a valid government-issued photo ID for KYC verification. Accepted documents include your Pakistani CNIC, passport, or driving licence. You will also need to submit a selfie holding your ID and, in some cases, proof of your payment method (e.g., a screenshot of your JazzCash or EasyPaisa account screen). KYC is mandatory before your first withdrawal.

Go to the ar789 login page and click "Forgot Password". Enter your registered email address or mobile number and you will receive a password reset link or OTP within a few minutes. Follow the instructions to set a new password. If you do not receive the reset message, check your spam folder or contact ar789 support via live chat.

No. ar789 strictly allows only one account per person, household, and device. Operating multiple accounts is a violation of ar789's Terms and Conditions and will result in all accounts being permanently closed, with any associated balances and winnings forfeited. If you believe a duplicate account was created in error, contact support immediately.

To permanently close your ar789 account, log in, navigate to Account Settings, and select "Close Account". You will be asked to confirm your identity and provide a reason. Any remaining wallet balance will be returned to your original payment method after verification. Note that permanent closure is different from self-exclusion — self-exclusion is the recommended option if gambling-related concerns are the reason for closing.

ar789 offers an extensive library of slot games from leading international game providers, including classic 3-reel slots, modern 5-reel video slots, and high-volatility jackpot slots. Popular titles cover a wide range of themes and RTP rates, typically ranging from 94% to 97%. You can filter by provider, volatility, or feature type from the ar789 Slot lobby.

ar789 covers all major cricket formats — international Test matches, ODIs, T20Is, and domestic leagues including the PSL (Pakistan Super League). You can place pre-match bets and live in-play bets on match winner, top batsman, top bowler, total runs, over/under markets, and many more. Odds update in real time during live matches, and minimum bet is Rs 100.

Yes. PSL (Pakistan Super League) is one of ar789's most popular betting markets. During the PSL season, ar789 offers pre-match, live, and outright tournament betting — including match winner, highest run scorer, most wickets, and overall tournament winner markets. Special PSL promotions and boosted odds are typically available throughout the tournament.

ar789 uses certified Random Number Generator (RNG) technology for all casino games, verified by independent third-party testing agencies. All game RTPs (Return to Player percentages) are publicly published. Live casino tables use real dealers and real equipment streamed in real time, eliminating any software-based manipulation concerns. ar789 operates under an international gaming licence that mandates fair play standards.

Yes. ar789 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — slots, live casino, cricket betting, and your account dashboard — works smoothly in your mobile browser without needing to download a separate app. Simply visit ar789.app on your phone's browser and log in to access everything.

ar789 operates under an international gaming licence, which requires adherence to strict player protection, fair play, and anti-money-laundering standards. ar789 is accessible to players in Pakistan. It is each player's responsibility to understand the laws applicable in their own jurisdiction before registering. ar789 recommends reviewing local regulations prior to creating an account.

The minimum age to register and play at ar789 is 21 years. This is strictly enforced through mandatory KYC identity verification at registration and withdrawal. Any player found to be under 21 will have their account immediately closed, winnings forfeited, and deposits returned to the original payment source. ar789 operates a zero-tolerance policy on underage gambling.

Log in to ar789, go to Account Settings, and select the Responsible Gaming tab. From there, choose "Deposit Limits" and set your preferred daily, weekly, or monthly maximum. Limit reductions take effect immediately. Limit increases require a mandatory 24-hour cooling-off period before they become active, giving you time to reconsider.

Self-exclusion at ar789 allows you to block yourself from accessing the platform for a chosen period — from 30 days to permanent closure. Once activated from your Account Settings under the Responsible Gaming tab, it takes effect immediately. Your account is locked, all marketing is suspended, and re-activation is not possible until the exclusion period has fully elapsed. Any remaining balance is returned to your payment method.

ar789 customer support is available 24 hours a day, 7 days a week via live chat from your account dashboard. Support is provided in both Urdu and English. For non-urgent matters, you can also reach the team by email at [email protected]. ar789 does not provide a telephone support line — live chat is the fastest way to get help.